vetadviceline: 24-hour access to expert pet advice

We understand how worrying it can be when you are concerned about your pet and your veterinary practice is unavailable. Perhaps you are unsure if your pet needs to see a vet or if there is something you might be able to do yourself to help them.

Vetadviceline is available 24 hours a day, every single day of the year.

All calls are handled by experienced and fully qualified UK-based vet nurses.

We have been providing this service for over 4 years. A recent customer survey showed over 99% of vetadviceline users were more than satisfied with the service.

We are committed to providing a quality service for you and your pet. If your pet isnít feeling too well, or you simply want to ask for some expert advice about any pet issue we are here for you and always ready to talk!

Details of how to contact vetadviceline can be found in your policy documentation.

Please note that although this is a comprehensive system of frequently asked animal health questions that will, in many cases, answer general enquiries about pet care issues, it is not a substitute for one-to-one professional advice and should not be used in a serious medical emergency.